Solutions for Government
Six Critical Reasons to Certify Your Staff
- Certified staff are, on average, 20% more productive than non-certified staff
- Using certification as a benchmark standard significantly reduces the potential for bad hiring decisions.
- Certification compliments Nationally Recognised Training courses.
- Certification provides a meaningful way to provide recognition and reward to your staff which in turn leads to an engaged and motivated team.
- Certification provides a measurable ROI on your current and future training programs
- Certification ensures that employees can take full advantage of your investment in digital technologies to enhance efficiency and service delivery
A nation's prosperity is directly connected to the resourcefulness, creativity, capacity and vision of the people and the governments elected to represent them.
We live in an age where information is no longer a scare resource, where computers have transformed the way we do things, transformed commercial dealings, revolutionized communication, and accelerated education and learning.
Governments embracing the digital revolution are able to deliver services and outcomes more efficiently, cost effectively and more equitably.
As government's access proven programs to benchmark the skill sets of their own employees, training and development budgets can be better targeted, resources more effectively utilized and people can receive the recognition and reward they deserve.
With the broader adoption of these toolsets, government can become a catalyst in energizing the efforts to help individuals and communities and individuals overcome the digital divide and gain the skills and confidence required to be job ready in today's digital environment.
Certiport is a pioneer in assisting governments to harness the digital technologies creating economic development opportunities through programs for individuals, communities, states and nations. Certiports proven solutions are based on global standards and include learning and credential opportunities that verify fundamental digital literacy skills through Certiports IC3® program, and desktop productivity skills in the world's most commonly used business applications from Microsoft® and Adobe®.
These programs and subsequent qualifications benchmark skills, increase competence, validate training outcomes and improve service delivery.
Benchmark
Using Certiport tools, departments can quickly and easily benchmark existing digital skill sets. With the average information worker sending up to five (5) hours a day at their PC a 20% increase in efficiency will harvest and extra productive day in every seven work days. Global research shows that individuals who class themselves as "intermediate to advanced" users are in fact using an average 18% of the functionality available to them in the most common desktop applications.
Training
Government departments seeking real value for their training dollar recognise that successful training meets a specific learning need, is delivered in an en environment best suited to individual learning styles and produces measurable outcomes. A "Certificate of Attendance" is just that... it can never substitute for a proven measurement of performance. "Where performance is measured, performance improves. Where performance is measured and reported, the rate of improvement accelerates!." Certiport offers government entities the opportunity to provide a meaningful and consistent way of measuring digital performance and increase the rate of improvement
Readiness
Read·i·ness n. The state or quality of being ready; preparation; promptness; aptitude; willingness. Are you ready? Is the team ready? Is the department ready? Ready for that first job, ready for the next promotion, ready for greater responsibility, ready for a new challenge? Digital readiness is about an individual's ability to use the digital toolsets they have available and to be sufficiently skilled so that they can create, share and process information faster, and more effectively. Additionally, employees leverage the skill sets to problem solve, improve processes, provide better customer outcomes and resolve service issues in a more responsive and creative ways. Certiports globally recognised certification programs establish and quantify levels of digital readiness.
Validation
Certiport provides the opportunity for employees to validate existing learning and skills. Turnkey programs make enhancing and validating employee skills quick and easy. Using globally established standards and psychometrically validated testing methods we can assist employees demonstrate their proficiency with each desktop application used. With each new certification employee satisfaction and productivity improves. Certification provides managers and supervisors with a ready reference and a meaningful measure of digital competence, reducing the risk of poor hiring and doubtful delegating decisions.
Return on Investment
A Certificate of Attendance proves your people were at the venue. An internationally recognised benchmarked certification provides proof positive of learning outcomes. Independent research conducted by IDC concluded that 89% of certified staff had applied new skill sets to accomplish existing tasks more efficiently, 82% of employees said that they felt more empowered, valued and engaged and 76% of respondents indicated an increased sense of loyalty a result of the employers investment in their certification. Certification is a sound investment with a clear and measurable ROI.
Recognition
In an environment where demands are high, workloads increasing, and efforts often dismissed by a thankless clientele, certification offers management the opportunity to recognise and reward employees with a global qualification. Good leaders know that recognition and reward are vital ingredients in maintaining a motivated and engaged workforce.
How It Works
Using the following process we can get you moving.
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The Next Step
Call us on 07 3290 2828 for a no obligation discussion of the various options that may be available to your organisation.